Contact Us

Messages from readers help keep this site accurate and useful, so we're always glad to hear from you. Whether you've spotted something that looks out of date or simply want to know how a page was put together, our team reads every email that arrives.

What we can help with

This site explains how non GamStop casinos differ from UK-licensed ones: how sign-up works, what limits apply, how verification is handled, which payment methods appear and how bonus terms are structured. If your question sits within that territory, we're happy to help. Typical reasons to get in touch include:

• Corrections: a wagering requirement, withdrawal method or licence detail on a brand card that no longer matches what the operator publishes.
• Feedback: a section that felt unclear, a term you'd like explained, or a topic you think deserves its own page.
• General site questions: how our pages are organised, where a piece of information comes from, or how we handle updates.

When reporting a correction, it helps to mention the page, the brand and the detail in question. We check each point against the operator's own published information before changing anything.

What we can't do

We are an independent information site, not a casino. We have no access to player accounts and cannot process, chase or reverse deposits or withdrawals. Verification holds, bonus disputes, locked accounts and payment delays all need to go to the casino's own customer support team, who are the only people able to see your account.

How to reach us

Email us at [email protected]. We aim to reply within a few working days, although detailed correction requests can take a little longer while we verify the facts. Any personal details you share are handled as described in our privacy policy, and we only use them to respond to your message.

This site is intended for readers aged 18+. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.